As a business grows, it becomes much more cost-effective to bring more of the services you relied on in-house. Outsourcing gets more expensive as the demands rise. One of the services you will likely consider bringing in is the logistics, fulfillment and delivery of your goods. So, how do you make sure you’re ready to take on those responsibilities?
The shipping room is where it all begins
Regardless of how much of the tips below you get right, the success and failure of your delivery services are going to be in large part dictated by how you handle the shipping room. You need an efficient setup with not only ensures accurate and flexible packaging practices ensure goods get delivered where they’re supposed to go in good condition. You also need to consider the worker in the packaging room, particularly the ergonomics of how they do their job so regular pain doesn’t become a reality for them as it often can.
A bit of foresight
One of the reasons packing room workers often find themselves dealing with issues like repetitive strain is because they spend long periods of time doing the same work in the same space. When high demand, ala seasonal peaks, hit that can only get worse. The strain can push your vehicle fleet to its limits, too. So you need to have temp workers and leased vehicles ready to deal with those peaks or risk falling behind.
The best fleet possible
You also need to consider which vehicles make up your fleets. In particular, you need to think about the dimensions of storage they can handle. Sending vehicles out that aren’t full to the brim means a journey costs more because you’re burning fuel to get less done. That’s why you need to consider some diversity in your fleet to make those journeys with extra space as rare as possible.
The dreaded downtime
The best fleets also have support ensuring they’re not kept off the road as long as possible. Direct contact with parts suppliers like Pirtek can get you the replacements and fixes you need within hours, whether it’s on the road or off. More thorough maintenance during the business’s planned downtime, with the help of in-house mechanics, can also be a great preventative measure.
With logistics, the data-driven business approach becomes more important than ever. Tracking the number of items that pass through the shipping room. Tracking seasonal demand to anticipate it better next time. Tracking the journeys of your drivers. It helps you spot inefficiencies, whether it’s a lull in productivity or a sub-optimal route that one of your vehicles is taking. If your demand is going to grow, as most successfully scaling businesses will experience, you have to make efficiency your primary objective.
Bringing your logistics in-house means having more control over the individual factors, which can offer a great flexibility and return on investment. However, being lax can also result in disasters that make customers unhappy, confuse your delivery model and cost you money. You need to make sure you’re prepared.